Troubleshooting

Sign in when your code doesn't arrive

How the 6-digit sign-in code works, and the quick fixes when it doesn't show up.

About 2 minUpdated Jul 2026

Lever signs you in with a 6-digit code sent to your email — no password to forget. When the code doesn’t turn up, it’s almost always one of a handful of things. Here’s how to get in.

How the code works

Enter your email to sign in and we send a 6-digit code to that address. Type it in and you’re through. Codes are short-lived for security, so use the newest one and use it promptly.

Quick fixes

  1. Check spam and promotions

    The code email can land in spam or a Promotions tab. Search your inbox for Lever — it’s usually hiding there.

  2. Request a fresh code

    Codes expire. Tap Resend and use the newest one — older codes stop working once a new one is sent.

  3. Check the email address

    Make sure you’re using the exact email you signed up with, with no typos. A code sent to the wrong address won’t reach you.

  4. Give it a minute

    Email can lag a minute or two. If nothing’s arrived after that, resend once more before trying anything else.

Still locked out?

If you’ve tried the above and still can’t get in, email support@getlever.ai from the address on your account and we’ll get you sorted quickly. Mention which email you’re trying to sign in with.

Common snags

Was this helpful?

Didn't solve it?

Send us a note — most replies land the same day.

Email support@getlever.ai