Troubleshooting
Sign-in codes, quotes that won't send, payments that won't go through.
Sign in when your code doesn't arriveHow the 6-digit sign-in code works, and the quick fixes when it doesn't show up.My customer didn't receive the quoteWhat to check when a customer says your quote never showed up — and the fastest way to get it in front of them.A payment didn't go throughWhat to do when a customer's card is declined or a payment doesn't land — for their payment to you, and for your own subscription.A quote total looks wrongIf the total doesn't match what you expect, here's how to track down why — usually a line item, tax, or a deposit.The app won't load or looks brokenA blank screen, a stuck spinner, or a page that looks off — the quick fixes that clear up almost all of it.
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