Now and then a page hangs, looks off, or won’t load. It’s nearly always a connection hiccup or a stale copy of the app on your device — and these quick steps clear up the vast majority of it.
The quick fixes, in order
Check your connection
On site with patchy signal? Half-loaded pages are usually a weak connection. Move to better signal or Wi-Fi and reload.
Refresh the page
A simple reload fixes most one-off glitches — pull to refresh, or close the tab and reopen it.
Fully close and reopen
Close the app or browser completely (not just minimise) and open it again. That loads a fresh copy and clears a stuck state.
Try another browser or device
If one device is being stubborn, open Lever on another. If it works there, the first device just needs a refresh or an update.
Still broken?
If it’s still not right after all that, email support@getlever.ai. Tell us what you were doing, what device and browser you’re on, and — if you can — a screenshot. That helps us pin it down fast.
Common snags
Didn't solve it?
Send us a note — most replies land the same day.